Contact details for your local Trading Standards can be found
on the Trading Standards website. Leeds Trading Standards is the lead office dealing with this complaint, so you may wish to copy them into your complaint.
Their details are:
West Yorkshire Trading Standards
PO Box 5
Nepshaw Lane South
Morley
Leeds
LS27 0QP
Tel: 08454 04 05 06
The OFT's details are as follows:
Enquiries Unit
Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
London, EC4Y 8JX.
Tel: 020 7211 8000 (ask for OFT Enquiries and Preliminary Investigations Centre)
If you phone them, they may well expect you to be familiar with the undertakings given by Platte and their predecessors, MBS, to the OFT. These can be found
here.