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February 09, 2012, 06:25:38 am *
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Author Topic: Platte's £29.99 bill  (Read 2819 times)
asplin
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« on: July 24, 2008, 09:17:59 am »

Took advantage of their free trial period. Decided not to go ahead. So decided to cancell within "Trail Period". As I pressed on the cancell icon the screen froze. Had to turn computer off at mains. When I tried later I was confronted with a bill. Phoned Platte, explained situation and asked then to remove their icon and programme. Oh dear, you would think I asked them to raise the Titanic. Answer was " Pay the bill and we will send the necessary info" I sais no. The woman on the other end started to get obnoxious and slightly unpleasant. She said that it was my fault so I must pay. Whats next ? What do I do ?
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« Reply #1 on: July 24, 2008, 09:47:52 am »

Asplin:  I have sent you a pm about this.
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matt_d
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« Reply #2 on: July 24, 2008, 04:59:30 pm »

Obnoxious? Platte Media? Well, I never  Grin

I notice Platte Media's PR hasn't publicly communicated on this forum for a while now. Perhaps they've finally realised they're on very thin ice.
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